Belgian law

Terms & Conditions.

The agreement between you and Codelines BV when you use QlearView. Plain English, no surprises — but please read it.

Last updated: 13 May 2026 · Effective immediately

1. Parties & acceptance

These Terms & Conditions ("Terms") form a binding agreement between:

  • Codelines BV, a Belgian company with registered office at Oudebaan 67, 2610 Wilrijk, Belgium, registered under company / VAT number BE 1001.702.172 (referred to as "Codelines", "we", "us"); and
  • The customer — the natural or legal person who creates a QlearView workspace or who is authorised to use one ("you", "your").

By creating a workspace, accepting an invitation to join one, or otherwise using QlearView, you confirm that you have read these Terms, that you accept them, and — where you are acting on behalf of an organisation — that you have the authority to bind that organisation.

2. Definitions

  • Service — the QlearView project-management software-as-a-service, including the marketing website, the application and any related APIs and integrations.
  • Workspace — a tenant on QlearView, identified by a subdomain, with its own users, projects and data.
  • Workspace administrator — the user who created the workspace or who has been assigned an administrator role within it. Where the workspace is used by an organisation, the workspace administrator is treated as acting on behalf of that organisation.
  • Customer Data — all data, content and files that you or your users upload to or generate within the Service.

3. The Service

QlearView is a multi-tenant SaaS for managing projects, tasks, time and team collaboration. The Service is currently in pre-release: features may be added, changed or removed and there are no public availability commitments yet. We'll always give reasonable notice of changes that materially affect your use.

We grant you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during the term of these Terms, subject to your compliance with them.

4. Accounts & security

  • You must provide accurate registration information and keep it up to date.
  • You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Tell us immediately at info@codelines.be if you suspect unauthorised use.
  • The workspace administrator is responsible for managing user invitations, roles and removals within their workspace, and for ensuring that users it adds are entitled to access the relevant Customer Data.

5. Plans, limits and fees

The plans, included features, fair-use limits and prices that apply to your workspace are those published on our pricing page at the time you sign up for or upgrade a plan. By choosing a plan you agree to the limits and fees applicable to it.

  • Free tier is offered subject to fair-use limits and an inactivity policy, both published on the pricing page. We may suspend or, after further notice, delete inactive Free workspaces in line with that policy.
  • Paid plans are billed in advance for the agreed period. Fees are exclusive of any applicable VAT or other taxes, which will be added where required.
  • Overages (for example, exceeding the plan's storage limit) are charged at the rate published on the pricing page or, where indicated, blocked.
  • Price changes for paid plans will be notified to the workspace administrator at least 30 days before they take effect. If you don't agree to a change, you may terminate the affected plan before the new price applies.

6. Acceptable use

You agree not to, and not to allow anyone to:

  • use the Service in violation of any applicable law or regulation;
  • upload or transmit content that is unlawful, infringing, defamatory, or that contains malware;
  • use the Service to send unsolicited communications ("spam");
  • circumvent or attempt to circumvent plan limits, rate limits or access controls, or share a single user account between multiple humans;
  • copy, reverse-engineer, decompile or attempt to derive the source code of the Service, except to the extent permitted by mandatory law;
  • probe, scan or test the vulnerability of the Service without our prior written authorisation (responsible disclosure is welcome — write to info@codelines.be);
  • resell, sublicense or commercially exploit the Service except as expressly permitted.

We may suspend or terminate workspaces that breach this section — see Section 9.

7. Customer Data & data protection

You retain all rights in your Customer Data. You grant Codelines a limited licence to host, process and transmit your Customer Data solely as needed to provide and improve the Service, prevent abuse, and meet our legal obligations.

Where we process personal data on your behalf, we do so as a processor. The terms of that processing are set out in our Privacy Policy and, where required, in a separate Data Processing Agreement (DPA) which is available on request via info@codelines.be. You are responsible for having an appropriate legal basis under the GDPR for the personal data you upload to the Service.

8. Intellectual property

Codelines and its licensors own all intellectual property rights in the Service, including the software, the marketing website, the design system, and any feedback or suggestions you provide. Nothing in these Terms transfers those rights to you, other than the limited right to use the Service as described.

You own and are responsible for your Customer Data. Marks such as "QlearView" and "Codelines" are trademarks of Codelines BV; you may not use them without our prior written consent, except to identify the Service as provided to you.

9. Suspension & termination

  • You may stop using the Service or close your workspace at any time, from within the application or by emailing us.
  • We may suspend all or part of your access if we reasonably believe you are in material breach of these Terms, if your use poses a security, legal or operational risk, or if a Free workspace has been inactive in line with the published inactivity policy.
  • We may terminate these Terms with 30 days' notice for convenience, or immediately if you commit a material breach that you fail to remedy within 14 days of being told about it, or if you become insolvent.
  • After termination, you will have a reasonable window (at least 30 days for paid plans) to export your Customer Data. After that window, we will delete your Customer Data from production systems; residual copies may persist in encrypted backups until those backups are overwritten in the ordinary course (see retention in the Privacy Policy).

10. Availability

We aim to keep the Service available 24/7, but during pre-release we do not offer a contractual service-level agreement. We may need to take the Service offline for maintenance — where we plan a window that may be visible, we'll give reasonable notice. A formal SLA will be offered with general availability and announced on the pricing page.

11. Warranties & disclaimers

The Service is provided "as is" and "as available" during the pre-release period. To the maximum extent permitted by applicable law, Codelines disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will meet specific outcomes you have in mind.

Nothing in these Terms excludes or limits any rights you have as a consumer that cannot lawfully be excluded under Belgian or EU consumer-protection law.

12. Liability

To the maximum extent permitted by applicable law:

  • Codelines is not liable for indirect, incidental, special, consequential or punitive damages, or for any loss of profit, revenue, goodwill, data, or business opportunity, even if advised of the possibility of such damages.
  • Codelines' total aggregate liability arising out of or in connection with these Terms or the Service is limited to the amount of fees you actually paid for the Service in the 12 months preceding the event giving rise to the claim. For workspaces on a free plan, that aggregate liability is limited to €100.

These limits do not apply to liability that cannot be limited or excluded under Belgian law — including liability for gross negligence, wilful misconduct, fraud, or for damage to life or physical integrity.

13. Confidentiality

Each party will protect the other party's non-public information that is marked or that should reasonably be understood as confidential, will use it only to perform under these Terms, and will not disclose it to third parties except to its employees, contractors or advisers who need it and are bound by confidentiality. This does not apply to information that is or becomes public through no fault of the receiving party, or that the receiving party is required to disclose by law or court order.

14. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the current version. If a change materially affects your rights, we will notify the workspace administrator by email at least 30 days before it takes effect. Your continued use of the Service after a change becomes effective is your acceptance of it; if you do not accept a change, you may terminate the affected plan before it takes effect (see Section 9).

15. General

  • Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms published on the pricing page, are the entire agreement between us regarding the Service, and supersede any prior agreement on the same subject.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a reorganisation, merger or sale of substantially all our assets.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
  • Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable.
  • Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control.
  • Notices. Notices to Codelines must be sent to info@codelines.be. Notices to you will be sent to the email address registered for the workspace administrator.

16. Governing law & jurisdiction

These Terms are governed by the laws of Belgium, excluding its conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods. The courts of Antwerp, division Antwerp have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to any mandatory consumer-protection rules that grant a different forum to consumers.

17. Contact

Any questions about these Terms — write to us at info@codelines.be or by post to:

Codelines BV
Oudebaan 67
2610 Wilrijk
Belgium